Privacy Policy

At Keiji AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services"). Please read this Privacy Policy carefully, and contact us if you have any questions.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and profile information
• Professional information such as institution affiliation and research interests
• Payment information for paid services
• Communications with us, including support requests and feedback

Usage Information

We automatically collect certain information about your use of our Services, including:

• Log data, including IP address, browser type, and operating system
• Device information and unique device identifiers
• Usage patterns, features accessed, and time spent on our Services
• Cookies and similar tracking technologies

Research Data

When you use our clinical research tools, we may process:

• Clinical trial data and protocols you upload or analyze
• Literature review and research queries
• Data analysis results and outputs
• Synthetic or de-identified datasets used for modeling

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and protect our rights and interests

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Retention and Security

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• SOC 2 Type 2 and ISO 27001 compliance
• Employee training on data protection and security

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@keiji.ai.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Our use of cookies and other tracking technologies is discussed in more detail in our Cookie Policy.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Services.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are subject to appropriate safeguards.

8. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, use, disclose, and sell about you, the right to delete personal information, and the right to opt-out of the sale of personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: